New Web design Client Welcome & Next Steps
Thanks so much for choosing to work with us — we’re really excited to start on your website.
To get everything off to a smooth start, we just need two quick steps from you. This ensures your project setup is clean and we can start building without any delays.
Step 1 - Create your Squarespace site using this link
Please use the link below to create your Squarespace account, which gives you the extended trial period.
Start your Squarespace site here:
https://squarespacecirclenonus.sjv.io/c/2664453/1159654/14660
Once you’ve created the site:
Go to Squarespace.com
Click on the 3 dots (Settings) then click on Permissions
Add us as an Admin - Emma emma@theginkgotree.com.au
Be careful of the spelling of my email it can be tricky!
If you’ve already created a draft Squarespace site in another way (Google, ads, shortcuts etc), that’s totally fine, just create a new blank site using the link above. It only takes a minute.
Step 2 - Complete Your website Questionnaire
Next, we’ll ask you to complete our Website Questionnaire.
This helps us understand your goals, your brand, what features you need, and what sort of content and design direction you like.
It takes about 10–15 minutes and saves hours of back-and-forth later.
Start the questionnaire here.
What we cover in the form:
• Your business details
• Your ideal customer
• Your design preferences
• Any websites you love
• Your branding and images
• What pages and features you need
• Anything special we should know about your business
Step 3 - Invoice & Project Booking
Once we’ve received your questionnaire, we’ll send through your invoice:
• 50% deposit to book your project
• 50% on completion, before final handover
Payment of the first 50% officially books your project into our schedule.
We’ll confirm your start date as soon as the deposit is received.
Step 4 - Your Content Strategy Session
After your booking is confirmed, we’ll schedule your Content Strategy Session.
This session is where we:
• Map out your website structure
• Clarify your key messages
• Work out what content needs to be written or gathered
• Talk through design direction and any special features
• Make sure we’re all aligned before build begins
It’s relaxed, collaborative and usually takes around 45–60 minutes.
(If you prefer email instead of a call, just let us know.)
Step 5 - Your Project Trello Board
We’ll then set up your private Trello project board.
This is where you’ll see:
• Your project timeline
• What content we need from you
• What we’re working on
• Your design previews
• Approvals and feedback stages
• Final checks and launch tasks
You’ll get an invite to the board once your project is booked.
It’s very simple to use and keeps everything in one place. You’ll receive notifications in your email and you can directly respond via email if you prefer not to log in to Trello.
What Happens Next
Once everything above is completed:
We prepare your site structure
Begin your design phase
Finish the wireframe for the homepage
Populate the site with your content
Carry out revisions
Complete mobile optimisation
Finalise settings, SEO basics and launch checks
Hand over the finished website + training resources
You’ll always know exactly where things are up to.
We’re here to make the process easy — if you’re unsure about anything, just ask.
Hi, we are Emma and Jarrod from The Ginkgo Tree Creative Studio.